FREE SHIPPING ON BOOT ORDERS $99 OR MORE! CONTINENTAL U.S. ONLY.

Return Policy

You may return your purchase within 30 days of receiving it for a full refund. Any return after 30 days will be an exchange or store credit.  Please send your package to:

Stages West
Attn: Return/Exchange
2765 Parkway
Pigeon Forge, TN 37863
865-453-8086

Items in original packaging and in perfect, unused condition will be refunded in full, with the exception of shipping costs.  **Please note** it may take up to 14 business days for your refund to post to your account.


Amazon Returns or Exchanges
To return or exchange an item purchased from Amazon.com, please go to Amazon's Returns and exchange page and select either the Return items you ordered or the Exchange items you ordered and follow the on screen instructions. Whenever you are returning or exchanging an item, please include your order number and the reason for the return.

Ebay Returns or Exchanges
To return or exchange an item purchased from Ebay.com, please go to My Ebay and select the order you would like to return or exchange and hit return this item from the more actions dropdown menu.  Follow the on screen instructions to complete the process. Whenever you are returning or exchanging an item, please include your order number and the reason for the return.