FREE SHIPPING ON BOOT ORDERS $99 OR MORE! CONTINENTAL U.S. ONLY.
Orders are typically shipped within 24 hours, excluding weekends and holidays. Those orders typically ship the next business day. Any product labeled “ships from the manufacturer” might take an extra 2-3 days for processing and shipping.
If you are not completely satisfied, you may return your purchase within 30 days of receiving it for a full refund. Read our full return policy here.
For your convenience, an authorization is not needed.
We process all returns no later than the business day following the receipt of your return. It can take up to 14 additional business days for your refund to appear on your credit/debit card statement, depending on your provider.
For your convenience, we are happy to exchange any unworn/unused item within 30 days of purchase, eliminating the need to place a new order. Please use your packing slip to mark specific return codes and identify the new size and style you prefer.
In many instances we are able to accommodate your special order requests. Call us Monday to Friday (9:00 AM ET - 6:00 PM ET) at (865) 453-8086, or email us at firstname.lastname@example.org, and we will be happy to assist you with any item not available through our online store.
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