Stages West Return & Refund Policy

Stages West is committed to making sure that you are satisfied with your order!
You can exchange or return any merchandise (excluding closeouts), within 90 days of your purchase, as long as it has not been worn, product has original tags, a copy of your receipt is enclosed, and there is a brief note explaining the reason for return. Reimbursement will be made by the original method of payment or an in store credit. Shipping and Handling charges are not refundable. Your package should be insured and freight prepaid.
Please send all returns to:

Stages West
2765 Parkway
Pigeon Forge, TN 37863

Problems, Questions, Suggestions?
If you have any questions regarding your order, please E-mail us at: admin@stageswest.com.

You may also contact us by phone: 865-453-8086 Hours of operation for our Customer Service Department are Mon-Fri 10am – 5pm.

We will be closed Thanksgiving Day & Christmas Day.

How To Contact Us

• write to us at Stages West, 2765 Parkway, Pigeon Forge, TN 37863
• call us: 865-453-8086
• e-mail: admin@stageswest.com